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Send us a question or request more information. Our team is here to help you get a 2021 health care plan for yourself or family.
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Sales Questions and Additional Plan Information:
1-866-514-8044
Calls may or may not be answered inside the United States.
Monday – Friday: 8 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 6 p.m. CT
Sunday: 10 a.m. – 2 p.m. CT
Customer Service:
1-800-538-8833
Calls may or may not be answered inside the United States.
Monday – Friday: 7 a.m. – 8 p.m. CT
Saturday: 8 a.m. – 5 p.m. CT
Sunday: Closed
Already a member?
Call the Customer Service number on the back of your member ID card.
New to Medicare or Need Help Shopping for a Plan?
Call us at 1-877-213-1821 TTY 711
We’re open between 8 a.m. – 8 p.m., local time, 7 days a week. If you’re calling from April 1 through September 30, alternate technologies (for example, voicemail) will be used on the weekends and holidays.
In most cases, when you reach age 26 your parent can no longer keep you on his or her health plan.1
The good news is that losing your parent's health care coverage when you turn age 26 is a qualifying life event. This means you don’t have to wait for the Open Enrollment Period (OEP) to sign up for a health plan. Instead, based on where your parent got his or her health plan, you can get your own coverage around your 26th birthday.
Here's how it works:
If you were covered under a plan your parent bought from Blue Cross and Blue Shield of Illinois (BCBSIL), you’ll have within 60 days of your 26th birthday to sign up.
Or, if you were covered under a Health Insurance Marketplace plan, you’ll have until December 31 of the year you turn age 26 to sign up.
Get answers. Share information. Gain knowledge.
If you're age 26, and losing coverage under a parent's plan, compare BCBSIL plans and find the right one for you.
1 Up to age 26 unless medically disabled. Up to age 30 for unmarried military veterans.